At dsm-firmenich Animal Nutrition & Health (ANH), we take pride in our rigorous Supplier Quality Management (SQM) approval process, which is pivotal to maintaining the highest standards in our supply chain. This comprehensive process ensures that every ingredient and product meets our high quality standards, supporting our commitment to delivering the best to our customers.
The backbone of our SQM process is our core cross-functional team. This team, composed of experts from various departments including quality assurance, procurement, regulatory affairs, nutritional services, and safety collaborates to evaluate and approve all suppliers and producers. Their diverse expertise ensures that every aspect of supplier performance is scrutinized, from initial assessment through to ongoing monitoring.
A key component of our approval process is the robust vendor evaluation protocol. Before any supplier can be approved, they must undergo analysis and thorough verification. This includes testing to confirm that the samples meet our stringent quality and safety standards. Alongside this, an in-depth document review is conducted to ensure compliance with our regulatory requirements and industry standards.
Our global team plays a crucial role in supporting this process. With team members stationed around the world, we can conduct audits and provide oversight wherever our suppliers are located. This global presence ensures that we maintain consistent quality standards across our entire supply chain, regardless of geographic location.
Once approved, suppliers are not simply left to their own devices. We continuously assess and grade their performance on an annual basis. This assessment covers various performance metrics, including quality consistency, delivery reliability, and compliance with our standards. Based on these assessments, we develop action plans to address any areas needing improvement, ensuring a continuous cycle of quality enhancement.
By combining a stringent initial approval process with ongoing monitoring and support, dsm-firmenich ANH ensures that our suppliers meet our quality expectations. This meticulous approach to Supplier Quality Management underscores our unwavering commitment to excellence and innovation in the animal nutrition and health industry, ultimately ensuring that our customers receive only the best products available.
Our Supplier Quality Management process at dsm-firmenich ANH is a testament to our dedication to quality and continuous improvement. Through the efforts of our cross-functional and global teams, we maintain a robust and effective supply chain that upholds our high standards and drives our success in the marketplace.