Policies & Principles
The various policies governing our operations.
To support a flawless invoice processing, some critical information is required.
If any information, listed to the right, is missing on your from your invoice it will be returned to you - and you’ll be asked to correct the invoice and resubmit it for processing.
You can email us with multiple invoices - but please remember that every invoice must be scanned and attached as a separate PDF (including any attachments) at a minimum 300 dpi (we cannot accept screenshots of invoices taken via mobile phone).
1/10
Purchase order number and purchase order line item number
2/10
DSM “Bill to” entity address and DSM “Ship to” address
3/10
Supplier VAT number/ VAT ID (if applicable) and DSM VAT number/ VAT ID
4/10
VAT amount and rate (if applicable)
5/10
Total invoice amount (single currency as per purchase order)
6/10
Invoice number/reference and date
7/10
Delivery date & number or shipment date & shipment number (for transport invoices)
8/10
Item description, which should clearly identify the service & materials you are providing (as per your PO)
9/10
The item’s part number (if applicable)
10/10
Finally, please ensure that all invoice lines match and refer to the corresponding PO line items
Only in cases where it is not feasible to send your invoice by email due to legal or fiscal requirements. In that case, you can send your invoice to the mailbox address subject to the below requirements.
| APAC | EMEA1 | EMEA2 | North America |
|---|---|---|---|
| Send invoices to the mailbox address given on the Purchase order | Postbus 6500 6401 JH Heerlen The Netherlands | Postbus 96, DSM GBS PSS/AP 6400 AB Heerlen Netherlands | 45 Waterview Boulevard Parsippany, NJ 07054 Accounts Payable/Ricoh |
In case of questions/inquiries please email our respective regional team.
| Region EMEA 2 (Switzerland, France, Germany) | Accounts Payable DSM: | Ap.emea2@dsm.com |
| Region EMEA 1 (The Netherlands): | Accounts Payable DSM: | Ap.emea1@dsm.com |
| Region North Americas: | Accounts Payable DSM US: | Ap.na@dsm.com |
| Region APAC: | Accounts Payable DSM APAC: | Ap.apac@dsm.com |
The various policies governing our operations.
At DSM our sustainable procurement programs help us work in partnership with our suppliers in delivering on our purpose of creating brighter lives for all – not just today but for generations to come.
Contact DSM's sourcing specialists.